Not resolved

Do not order from this store!I ordered a nightstand over one month ago and I still haven't received it.

They refuse to refund my order since they have it in "shipped" status. The problem is they have only initiated a FedEx slip but it was never scheduled for shipping. Customer service has been awful. I have been hung up on twice, was told once that they would call me back so I didn't have to sit on hold and never received a return call.

I was also told that I would receive a new tracking number within the same day and of course that never happened.

I no longer trust a thing they tell me and and going to have to contest the charges on my credit card since they charged me before the product even shipped.I will also be filing a complaint with the BBB.

Monetary Loss: $141.

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